Reflexology

Cancellation Policy

If you need to cancel or reschedule your massage appointment, please email me as soon as possible so I can make it available to someone else. If you would like to reschedule, please have a look at my online schedule and include your preferred new date and time so I can make your requested changes as quickly as possible. Email me as soon as possible to cancel or reschedule to carmenholisticare@gmail.com Please remember that a cancellation fee will apply if you cancel or reschedule with less than 24 hours notice before your appointment starts. 24 Hrs Notice Is Required To Cancel Your Massage If you need to reschedule or cancel your appointment please contact me directly. CANCELLATION FEES - Do not show for your appointment, you will be charged the full price for the session. - Cancel within 24 hours of the start time you will be charged the full price for the session. - Cancel outwith 24 hours of the start time, your payment will be carried forward to a future appointment. - Cancel outwith 24 hours of the start time but request a refund, you will be charged a 5% admin fee to cover Square transaction costs. FEE PROCESSING - If you paid online when booking, that payment will be used to fund the cancellation fee. - If you have a payment card saved on to you account from a previous appointment, the cancellation fee will be taken from that card. - If you do not have a saved payment method an invoice for the cancellation fee will be emailed to you. Payment will be due within 7 days and no further appointments can be booked until the invoice is paid. PENALTY WAIVER In certain circumstances, and at my discretion, I may decide not to charge a late cancellation fee. Please get in touch as soon as possible if you can not make your appointment so I can make it available to someone else.

Contact Details

• West End Wellbeing Clinic, 2 Merkland St, Glasgow G11 6DB, UK

  07756972493

  carmenholisticare@gmail.com